Data processing delay, March 27
Incident Report for Insightful
Resolved
This incident has been resolved.
Posted Mar 27, 2023 - 23:24 UTC
Monitoring
The root cause of the issue has been determined and has been resolved. Some users may still experience slight delays in data processing. The situation is being closely monitored by our team to minimize any impact.
It is expected that normalization will be achieved by 7:30 PM (ET).
Posted Mar 27, 2023 - 22:30 UTC
Investigating
We are currently experiencing a delay in the data processing for today, March 27. Our team is actively investigating and working on this.
Posted Mar 27, 2023 - 16:18 UTC
This incident affected: Data collection and processing (Gateway, Apps and websites usage, Screenshots, Shifts, Breaks, Time on projects and tasks, Productivity, BIM, RPA).
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