Identified: Data processing difficulty for August 16 / 17

Incident Report for Insightful

Resolved

This incident has been resolved.

Posted Aug 17, 2021 - 17:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2021 - 16:03 UTC

Identified

It is possible that some users which are affected have missing or doubled data for August 16/17. We identified the cause and are working on fixing it

Posted Aug 17, 2021 - 12:13 UTC

This incident affected: Data collection and processing (Apps and websites usage).