Delayed Productivity Data

Incident Report for Insightful

Resolved

This incident has been resolved.

Posted Nov 17, 2020 - 09:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 17, 2020 - 07:51 UTC

Identified

Workpuls is aware of a delay in productivity processing. We anticipate that all productivity data will be processed within 2 hours. During this period you might see inaccuracies in your reports.

Posted Nov 17, 2020 - 07:27 UTC

This incident affected: Data collection and processing (Apps and websites usage, Shifts, Productivity).