Data processing delay and Insightful platform working slower than usual

Incident Report for Insightful

Resolved

This incident has been resolved.
Posted Aug 01, 2023 - 18:06 UTC

Investigating

Currently, our platform is down due to some technical issues or might be working slower than usual. We are aware of the issue and working to resolve it as soon as possible. All data will be processed with a delay, but no data will be lost.
Posted Aug 01, 2023 - 15:15 UTC
This incident affected: Frontend (Frontend Application, Frontend API) and Data collection and processing (Gateway, Apps and websites usage, Screenshots, Shifts, Breaks, Time on projects and tasks, Productivity, BIM, RPA).
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